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Healthcare IT Support
Delivering cost-effective and dependable ICT support and IT services to hospitals and healthcare professionals throughout Norfolk & Suffolk, ensuring seamless connectivity from hospital wards to administrative offices.
As a highly-accredited Managed Service Provider, we understand the needs of the healthcare sector where strong IT auditing and reporting systems along with data protection measures are essential. Through our experience in supporting healthcare organisations with their IT requirements, we have developed an outstanding service offering that is ideally suited to clients within this sector.
Better patient care starts with secure, timely and accurate communication. When deciding on an IT partner, you’ll want to make sure you choose experts who are well-versed in IT Support & Managed Services and who will follow all the necessary protocols involved with securing a medical office’s network.
ION Networks can help solve your healthcare-related IT challenges. We’ll help you manage your practice, provide access to research, streamline communications with your patients and much more, with our medical and dental IT support for hospitals and practices.
IT support that works for the healthcare sector
Our core focus for the healthcare sector covers the following:
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IT auditing and reporting – ensuring IT systems are in place and fully integrated to provide important management information
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Mobility – ensuring colleagues are able to utilise IT systems while working remotely
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Data protection – ensuring sensitive data is kept safe, secure and accessible
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Software and cloud services – including management of Microsoft 365
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24/7 and out of hours IT support – supporting healthcare clients in the event of system failures at all times, whenever they need us
If you want to learn more about how we can support your organisation, don’t hesitate in contacting us.
We may be technical experts, but we’re also driven by outstanding customer service. We pride ourselves on being friendly, approachable and focused on your business needs, not its technical specs.
When you call, we pick up – ready to serve your needs.
Our consistent approach to customer service is the secret to our success – and our client journey is based on 5 simple but crucial steps.
It’s more than our solutions that make us tick, it’s our people and partners too.
01.
All About You
The most important step is ensuring we understand your business technologies, challenges and aspirations.
02.
Auditing
Armed with your company goals in mind, we perform a full technical audit searching for barriers to security as well as success.
03.
Onboarding
Welcome to ION Networks. You’ll be introduced to an allocated engineer, dedicated to documenting and supporting your organisation's IT.
04.
Remediate and Review
We remediate issues and review your options for any opportunities we identify.
05.
Technology Roadmap
We design and plan your business of the future.