Call Us: 01842 890000
Proactive IT Support and strategic Managed IT Services saving you time and money
It’s not enough to provide the latest solutions to the best industry standards. At ION Networks, we lay the foundations for your business success – and stay with you for every step towards it.
We provide fully managed IT support and security services, including proactive monitoring and maintenance, cybersecurity accreditation, training and strategic IT planning.
All the benefits, none of the burdens. IT is critical to your company operations, but without the support of a team of IT experts, it can fast become overwhelming.
With Managed IT Support from ION Networks, we remove the complications and provide nothing but customised, optimised IT solutions - backed up by our ongoing support.
Why Choose Us?
Available Anywhere
Whether your users are at home, in the office, or across multiple business sites, our remote support is on-hand to help.
Cost Savings
Save on resources and deliver better services faster. Spend less and deliver more with efficient new drivers for success.
Rapid Response
We’re able to solve 90% of reported problems remotely – and often within as little as 15 minutes.
Boost Productivity
We implement and automate faster ways of working, keeping them optimised with regular managing and monitoring.
All Sectors - All Sizes
There’s no one-size fits all solution to our technology. We scale to your company’s size and scope, both now and in the future.
Future Proof Your Business
Your tech isn’t only updated, but enabled with evolving, Cloud- enabled technologies managed and monitored by us.
Whether overcoming challenges to seizing opportunities, we're here to make your business better. We work to defined Service Level Agreements that leave you in no doubt that you're receiving the service you deserve.
We may be technical experts, but we’re also driven by outstanding customer service. We pride ourselves on being friendly, approachable and focused on your business needs, not its technical specs.
When you call, we pick up – ready to serve your needs.
Our consistent approach to customer service is the secret to our success – and our client journey is based on 5 simple but crucial steps.
It’s more than our solutions that make us tick, it’s our people and partners too.
01.
All About You
The most important step is ensuring we understand your business technologies, challenges and aspirations.
02.
Auditing
Armed with your company goals in mind, we perform a full technical audit searching for barriers to security as well as success.
03.
Onboarding
Welcome to ION Networks. You’ll be introduced to an allocated engineer, dedicated to documenting and supporting your organisation's IT.
04.
Remediate and Review
We remediate issues and review your options for any opportunities we identify.
05.
Technology Roadmap
We design and plan your business of the future.
