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Reliable IT Support for Schools and further Education

Providing schools across Norfolk & Suffolk with cost-effective and reliable ICT support and IT services from the office to the classroom. 

We support schools, colleges and Universities as a complete outsourced IT department or addition to an internal IT team.

 

We assist in creating a strategy that is tailor made for the organisations development ambitions, enabling efficient growth and sustainability. 

 

Our approach to providing IT support begins with a holistic overview of your requirements to ensure your system is delivering for your business across all key areas.

As a highly-accredited Managed Service Provider, we support schools, colleges and universities as a completely outsourced IT department or as part of an internal IT team. We understand the high importance these organisations place on safeguarding the personal data they keep on file and web filtering to protect users from sensitive online content.

IT support for schools that works for the education sector

Our core focus for the education sector covers the following:

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  • Data protection and content (web) filtering – implementing GDPR compliance and ensuring data is kept safe with users protected from sensitive online content
     

  • Mobility – ensuring colleagues and students are able to access IT systems remotely
     

  • 24/7 and out of hours IT support – supporting education sector clients in the event of system failures at all times, whenever they need us
     

  • Innovation – working proactively with clients to develop audio visual solutions, including smart boards for classrooms, and implementing fast, reliable internet networks
     

  • Enhancing connectivity across your business
     

If you would like to learn more about how we can support your education sector organisation, please get in touch with us.

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We may be technical experts, but we’re also driven by outstanding customer service. We pride ourselves on being friendly, approachable and focused on your business needs, not its technical specs.

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When you call, we pick up – ready to serve your needs.

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Our consistent approach to customer service is the secret to our success – and our client journey is based on 5 simple but crucial steps.

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It’s more than our solutions that make us tick, it’s our people and partners too.

01.

All About You

The most important step is ensuring we understand your business technologies, challenges and aspirations.

02.

Auditing

Armed with your company goals in mind, we perform a full technical audit searching for barriers to security as well as success.

03.

Onboarding

Welcome to ION Networks. You’ll be introduced to an allocated engineer, dedicated to documenting and supporting your organisation's IT.

04.

Remediate and Review

We remediate issues and review your options for any opportunities we identify.

05.

Technology Roadmap

We design and plan your business of the future.

5 Steps to Success

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